Shipping policy

Shipping Policy

  • Shipping Timeframes: Your order's shipping time will vary depending on the items purchased. Some items have a quick turnaround of 2-5 business days to ship, while others will ship within 5-10 business days.

  • Estimated Shipping at Checkout: For the most accurate shipping estimate, please refer to the timeframe shown at checkout.

  • Separate Shipments: To get your items to you as quickly as possible, some products in your order may be shipped separately. You will receive a tracking number for each package.

1. Order Processing Time:

  • Orders are processed during business days (Monday-Friday, excluding holidays).

  • Orders placed after 2 PM EST will begin processing on the next business day.

2. Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery times are estimated and do not include the initial processing time.

3. Shipment Confirmation and Order Tracking:

  • You will receive a shipment confirmation email with a tracking number once your order has shipped.

  • The tracking number will be active within 24-48 hours.

4. International Shipping:

  • Please note that international orders may be subject to customs duties, import taxes, and other fees imposed by the destination country. These fees are the responsibility of the customer.

5. Damages and Lost Packages:

  • We are not liable for any products damaged or lost during shipping.

  • If you received your order damaged or if it is lost in transit, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Returns, Refunds, and Exchanges:

  • For information on returns, refunds, or exchanges, please refer to our separate [Return Policy/Refund Policy] page, linked in our website footer.